MODEL PROFILE
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MODEL OVERVIEW
About this model: Bosch SHP78CM4N
The Bosch SHP78CM4N is an 800 Series 24-inch dishwasher with top controls and an anti-fingerprint brushed black-steel finish, specified for 16 place settings at 42 dBA. Its listed programs include Heavy, Auto and Normal, with Sanitize and Crystal Dry among the available options. PrecisionWash with the PowerControl spray arm and selectable ZoneControl regions provide its wash setup; Bosch lists CrystalDry for drying.
Fit and installation
Its exterior is listed as brushed black steel anti-fingerprint, with a pocket handle design. This is the version to compare with a replacement if visible finish and door grip matter. Bosch gives body dimensions of 33 7/8 x 23 9/16 x 23 3/4 inches, in height-width-depth order, and a required opening of 33 7/8 in x 24 in x 24 in. Measure the opening and consult the installation instructions; the cutout and appliance measurements serve different purposes. Bosch lists a 67-inch power cord. Compare the actual outlet location with the installation guide; cabinet dimensions alone do not establish whether that cord reaches.
Program choices
A practical way to read the SHP78CM4N program list is to begin with the load rather than the series badge. Bosch names Heavy, Auto, Normal, Speed 60, Favorite for this SKU. Choose among those actual entries, then use a compatible option if the controls offer it; a program visible only in Home Connect belongs to a different menu. Favorite can preserve a chosen combination after setup. The product sheet does not establish that a shorter-named program will suit every load or eliminate the need to arrange dishes correctly. On this exact listing, Normal is an appliance program while Half Load is in the Home Connect-only list. Keep those access routes separate when a household expects a control to be on the physical selector.
Wash and loading
Bosch describes a flexible third rack on this model. It creates a separate place for flatware and awkward small utensils, leaving the main racks for larger dishes; verify clearance when placing tall pieces below it. The product page also names EasyGlide racks, a loading convenience rather than a wash-cycle setting. The product sheet does not list a built-in water softener, so do not assume a salt reservoir is present. The owner guide also asks that the detergent dispenser lid remain unobstructed: a tall item can prevent detergent release even when the spray arms turn freely. If a tablet remains in the compartment, inspect that clearance as a separate loading check.
Drying and controls
For drying, Bosch specifies CrystalDry, PureDry on SHP78CM4N. Crystal Dry also appears in its selectable options. If a load of plastics or concave dishes stays damp, check whether that option was used before assuming a system fault. Use the manual's loading and rinse-aid advice when assessing drying results. The audible end signal indication reports cycle status. Confirm the program has ended before judging a damp load; a fault pattern should instead be matched to its own manual entry.
Reading the manual diagnostics
Other manual entries separate draining from filtration and circulation: E:61-03 indicates water is not draining and directs attention to the disposal plug, hose, pump cover or high loop; E:92-40 is about dirty filters; E:92-10 refers to the lower spray arm. E:90-01 concerns low supply voltage and belongs with an electrician, while E:61-60 is a technical fault for Bosch service. For SHP78CM4N, the code table below carries the manual's page-linked steps; use it before opening any component. A further exact-manual example is E:32-00: it describes a supply-side water inlet problem; verify the valve and hose. This is a different subsystem from the other codes above, so record the complete display before choosing an owner-level check.
Verified model details
16 place settings and 42 dBA noise rating.
Source for this detailPrograms: Heavy, Auto and Normal; options: Sanitize and Crystal Dry.
Source for this detailWashing: PrecisionWash® and PowerControl™ Spray Arm; drying: CrystalDry® and PureDry®; Home Connect remote monitoring and control.
Source for this detailZoneControl™ offers front, back and custom wash-region choices.
Source for this detail
This description summarizes the linked source documents; check each cited source for your exact model and region.
Manufacturer source
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Bosch SHP78CM4N dishwasher product page and manuals
Open official sourceIf there is a safety risk, stop using the appliance and follow the manufacturer’s instructions.